Job responsibilities: * Plan, organize and manage a team to execute maintenance contracts and repair contracts for the assigned area in accordance with the Company’s standards, code requirements and contract requirements. * Drive field quality, code compliance and safety to achieve customer satisfaction and to support business growth. * Manage cost through effective and efficient allocation of resources, including manpower, equipment, and materials etc. * Establish and maintain good relationship with customers and ensure effective communication and quick response to customers regarding any enquires/complaints. * Execute and implement Company’s policy and government regulations on Environmental, Health and Safety to ensure the related policy, regulations and precautions are being enforced. * Develop and implement improvement initiatives on employee safety, code compliance, quality and cost management. * Coach and develop a team of diverse employees to become a professional and high performing team. * Engage the team to build strong teamwork and support field team to resolve any challenges so as to achieve job satisfaction * Liaise and coordinate with other sections / department to ensure the service activities are operated smoothly. Job requirements: * Bachelor’s degree in engineering or a related discipline * At least 12 years’ relevant working experience in the lift industry with 6 years’ leadership experience * A Registered Lift/Escalator Engineer preferred * Strong leadership skill with ability to develop and lead a diverse team * Passionate in driving continuous improvement and taking up new challenges * Strong customer-centric mindset and business acumen * Able to cope with pressure with excellent influencing skill * Proven technical knowledge and skill with strong problem-solving skill * Proficient in both written and spoken English, Cantonese, and Mandarin * Candidate with less experience could be considered for Manager, Service Field
职能类别：机械项目管理