职位描述
岗位职责:MAIN RESPONSIBILITIES: ?To have clear, timely and effective communication with Head Office depts., Product Managers, Regional Manager and/or HRBP and Commercial team and with the store overall with the relevant follow-ups高效沟通:及时准确地跟总部产品经理,人事和区域经理沟通店铺情况?To manage conflict effectively respecting Company standards根据公司标准管理顾客投诉和冲突?To give and receive constructive and honest feedback and criticism for/from people they work with in a positive manner and to use it for their own development and their team聆听店铺同事的建设性反馈,并能采纳有效反馈用于团队发展?To develop the team through performance reviews and Personal development plans with the relevant follow-ups用绩效回顾的方式发展团队,并为团队成员制定相关提升计划?To use commercial information and product knowledge to drive sales and other activity in the store using the internal tools provided运用销售策略信息,产品知识以及内部提供的工具来提升销售?To manage the budget of hours in the store effectively高效管理门店工时任职要求:REQUIREMENT:? Passion for fashion, market, competitors, trend and commercial awareness? 热爱时尚和对市场和流行趋势有敏感度? Proven ability to maximize profitability and drive sales ? 具备***程度驱动销售的能力? Ability to lead by example, motivate and develop staff ? 以身作则激励员工? Shows logical and positive behaviors systematically and in line with Company standards ? 擅长逻辑性和系统性思维,并保持跟公司标准一致? Strong organizational and time management skills ? 擅长组织和时间管理? Schedules and executes multiple tasks simultaneously and in line with Company standards ? 擅长规划和多任务执行,同时确保跟公司标准一致? Ability to handle pressure and react quickly to situations making timely decisions in challenging conditions and circumstances? 具备处理压力管理和快速反应,快速决策的能力? Excellent communication (both verbal and written) and interpersonal skills ? 精通口头和书面的沟通技巧? Speaks English and Chinese, University degree and above 可以中英文沟通,大专以上学历
职能类别:门店经理/店长
关键字:管理团队发展绩效回顾发展团队store