【职位描述】At Nouryon, our global team of Changemakers takes positive action every day, to reach higher collectively and individually. We create innovative and sustainable solutions for our customers to answer society’s needs – today and in the future. 61 We are looking for Sales Support who is proactive, problem solver, relationship builder and good at SAP relevant administration work to join our team of Changemakers. Does that sound like you? About the job61 Authorized requestor for pricing, SAP contract and master data requests 61 Coordinate price changes with Account Manager & submit price changes to Sales Admin 61 Investigate price disputes & coordinate price corrections, communicate corrections with Sales Admins, create contract price list to assist Regional Sales manager for CM management,61 Calculate formula pricing (yearly, quarterly, monthly) & communicate price changes with customer61 Coordinate with the customer to finalize contract terms and obtain customer signatures (after Account Managers agree commercial terms) and archive in correct systems61 Settle rebates based on the rebate agreement provided by the sales team In your future role as “ Sales support” you will 61 Monitor sales agreement fulfilment and escalate to Account Managers of customers with orders below or over their forecast/contract 61 Monitor and coordinate the order and logistic issues and resolve in appropriate manner61 Support complaints and sampling process, coordinate for sample re-labelling, re-packing, mailing and transportation issue, key-in new and maintain the sample record in CRM61 Run First Order Checks and reach out to customer to go through questionnaire 61 Monitor inbound customer inquiries and questionnaires and coordinate collection of necessary information internally to complete the response 61 Notify and follow up with Account Managers on disputed Invoices, notify Customer Service on outcome 61 Handle back-office contract administration including archiving of documents related to the sales process 61 Act as business line focal point across functions on customer related issues regarding the post-order process 61 Act as a liaison between Master Data Management, Business Intelligence, Sales, Contract Officer and Customer Service Hub 61 Pro-actively monitor order pattern behavior. 61 (Co)develop, implement and/or optimize work processes and systems. Share knowledge (best practices) and contribute to standardization in working processes to support harmonization and proper usage of systems related to the sales process. 61 General administration support to the whole P&C APAC commercial team 61 Facilitating electronic orders, self-service document retrieval if applied【任职要求】We believe you bring 61 3-5 years experience in sales administration or relevant areas 61 Bachelor and above education background 61 Computer and softwareGreat if you have 61 Basic knowledge of chemical regulations 61 English skill both in written and oral61 Deliver outstanding resultsWe believe you are... 61 Proactive61 Following through on commitment61 Team work61 Able to multitask and prioritize61 Problem solver61 Relationship builder61 Strong communicator About62Nouryon We’re looking for tomorrow’s Changemakers, today. If you’re looking for your next career move, apply today and join Nouryon’s worldwide team of Changemakers in providing essential solutions that our customers use to manufacture everyday products such as personal care, cleaning, paints and coatings, agriculture and food, pharmaceuticals, and building products. Our employees are driven by the wish to make an impact and actively drive positive change. If that describes you, we will gladly make way for your ambitions. From day one we support you with your personal growth, through challenging positions and comprehensive learning and development opportunities, in a dynamic, international, diverse, and proactive working environment. #WeAreNouryon #Changemakers We have already chosen our sourcing channels for this recruitment and kindly ask not to be contacted by any advertisement agents, recruitment agencies or staffing companies.
职能类别：销售行政专员 关键字：订单跟踪/业务跟单支持销售流程管理